Search results for " Socio-technical systems"

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Design for social media engagement: Insights from elderly care assistance

2015

Abstract This paper explores an alternative view of design as an emergent process of engagement and learning, as opposed to the traditional view of systems design as a problem-solving tool. We focus on digitally enabled elderly support networks as an innovative approach to the design of elderly care assistance through social media. Our research project is conducted in the context of an Italian health-care institution and provides the empirical backdrop illustrating the ensemble artefact, the four design principles and the pragmatic outcomes of personalized elderly care interventions. These contributions add both practical and theoretical guidance and learning regarding social-media engageme…

Action design research Socio-technical systems Ensemble artefact Social media Elderly care assistanceEngineeringInformation Systems and ManagementSociotechnical systemKnowledge managementElderly care assistanceProcess (engineering)business.industrymedia_common.quotation_subjectPsychological interventionElderly careContext (language use)Management Information SystemsSocial mediaEnsemble artefactInstitutionSocio-technical systemsSystems designSocial mediaAction design researchbusinessInformation Systemsmedia_commonThe Journal of Strategic Information Systems
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